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Office of Assessment, Training, & Technology
Bannister Hall, Room 201

3601 Pacific Avenue
Stockton, CA 95211




NEW Learning + Development Sessions 

Register now on MyLearning.


Adapting Your Leadership Style - Thursday, Nov 12th at 1:30 PM - 5:00 PM
Facilitator: Timothy Hoyle

As most experienced leaders know, people come in all shapes and sizes. Communication styles do too. Developing the ability to understand and "speak" to different styles can help leaders to become more effective. This session helps leaders assess their personal leadership style and shows them how to apply their style to build better connections with employees, run productive meetings, and enhance employee motivation.

Participants will learn to:

  • Understand why change initiatives fail and how to ensure their success
  • Implement a framework to actively lead change efforts
  • Plan for the success of future change through close evaluation of current initiatives
  • Identify, acknowledge, and manage resistance to ensure an efficient transition
  • Apply techniques for increasing and gaining commitment to change


Resilience - Tuesday, Nov 17th at 1:30 PM - 5:00 PM
Facilitator: Kristina Ordanza

Everyone wants to perform well when the pressure is on, but many of us withdraw in times of stress or adversity. Those who intentionally build their resilience have an easier time facing new challenges. In this course, participants will learn to:

  • Bounce back from adversity
  • Build your self-esteem as a foundation of resilience
  • Make and maintain connections to build resilience
  • Accept and embrace change
  • Use flexible thinking to overcome obstacles
  • Implement stress-management and relaxation strategies to maintain resilience


The Communication Mystery: Solved - Friday, Nov 20th at 9:00 AM - 4:00 PM
Facilitator: Kristina Ordanza

In this interactive day-long session, participants will learn communication skills through action. Through a series of experiential learning activities, participants will use communication skills to solve a "who done it" mystery case. Participants will learn about and practice skills such as assertive speaking, effective listening and problem solving. By the end of this course, participants will be able to:

  • Recognize common myths and facts about communication
  • Understand the destructiveness of assumptions in communication
  • Distinguish among four paths of expression
  • Apply assertive-speaking techniques
  • Practice assertive, positive language when communicating with others
  • Use active-listening skills to communicate with others in a group
  • Practice effective listening techniques
  • Become sensitive to behaviors that may or may not obstruct problem solving
  • Practice successful problem-solving techniques


Leading Others Through Change - Tuesday, Dec 8th at 9:00 AM - 4:30 PM
Facilitator: Jacqueline Welch

Leading others through change successfully requires thoughtful planning and innovative options. This course will provide you with a clearer understanding of what happens to people when an organizational change initiative occurs. It also introduces the tools and techniques you can use to more effectively lead change efforts in your organization, ultimately allowing you to leave the course feeling better prepared to address the myriad of changes that come your way.

 Participants will learn to:

  • Identify the qualities of an effective leader
  • Make the mental shift from individual productivity to influencing others
  • Recognize style differences in others and be able cater to their preferences
  • Build rapport using verbal and nonverbal messages
  • Conduct constructive one-on-ones
  • Give positive and negative feedback to different styles
  • Develop individual motivation approaches for employees
  • Facilitate a meeting effectively