Benefit Providers

For information about Pacific’s benefits, you may contact the Benefit Resource Center at 866.468.7272 or via email at (when emailing please indicate you are an employee of University of the Pacific.) If you need further benefits assistance or have questions about enrollment, please contact Human Resources at

Benefit Company

Phone Number

Web Address

Kaiser HMO Kaiser Permanente   1.800.464.4000
Kaiser HMO HD/w HSA  1.800.464.4000
Kaiser Health Savings Account  (HSA) 1.877.761.3399 
Kaiser Chiropractic Services through ASH  1.800.678.9133
Pacific EPO 1.888.212.1231
Pacific PPO 1.888.212.1231
Pacific PPO HD/w HSA 1.888.212.1231  
Health Savings Account (HSA)-Pacific Plan 1.800.357.6246  
Pacific Plan 24/7 Advice Nurse 1.855.265.72591  
WellDyne Rx Pharmacy 1.888.479.2000 
Dameron Ambulatory Care Center-Primary Physician Group 1.209.944.5410  
Vision Plan –Choice Network 1.800.877.7195
Delta Dental Plan - PPO Delta Dental  1.800.765.6003
DeltaCare USA - DHMO Delta Dental   1.800.422.4234
PlushCare 1.866.460.6205
Delta Health Services-Flex Services 1.888.478.7331
Sun Life Basic Life Insurance Sun Life  1.800.247.6875  Review on-line
Sun Life Voluntary Life Insurance Sun Life   1.800.247.6875 Review on-line
Voluntary Short-Term Disability Matrix  1.877.202.0055
Sun Life Long-Term Disability Sun Life   1.800.247.6875 Review on-line
Employee Assistance Plan (EAP) Sun Life-ComPsych   1.877.595.5281
UNUM Whole Life and Accident Insurance 1.800.275.8686
Long Term Care Long Term Care Partners and Insurance Services 1.650.306.0240
Pacific’s Group Retirement Annuity (GRA) Plan – 403(b) TIAA   1.800.842.2776
Voluntary Group Supplemental Retirement Annuity (GSRA) Plan - 403(b) 1.800.842.2776
Voluntary Long-Term Care Long Term Care Partners 1.877.612.3870
Emergency Travel Assistance Sun Life-Assist America  1.800.872.1414 (within the U.S.) 1.301.656.4152 (outside the U.S.)
Identity Theft Protection Sun Life-Assist America SecurAssist 1.877.409.9597