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Office of Financial Aid
Knoles Hall, 1st Floor
Mailing Address:
University of the Pacific
Office of Financial Aid
3601 Pacific Ave.
Stockton, CA 95211

Entrance Counseling

Federal Direct Loans

This counseling session provides you with information that will help you understand your rights and responsibilities as a loan borrower, as well as other tools to assist you with managing your loans. Once completed your results will be sent electronically to Pacific's Office of Financial Aid.

Entrance counseling is required for all first-time borrowers of the Federal Direct »subsidized and unsubsidized loan(s).  Borrowers are only required to complete one loan entrance counseling session for both loans, even if two entrance requirements are in the Financial Aid requirements section of insidePacific.  When you complete one entrance counseling session, it will fulfill the requirement for both subsidized and unsubsidized loans.

Additionally, first-time borrowers of the Federal Direct Grad PLUS loan will be required to complete a Loan Entrance Counseling session for this loan in addition to one for the Stafford subsidized and unsubsidized loans.  Borrowers may choose to complete a PLUS-specific entrance session or a combination Stafford/PLUS entrance session. 

Entrance counseling is completed online, in about 20-30 minutes, through the U.S. Department of Education Student Loan website at You will need your FSA ID to log into the website. What if I forget my FSA ID username or password? Click »here for loan instructions.

New PLUS Loan Counseling is required for borrowers who are denied based on an adverse credit history. Must be completed before disbursement of the Direct PLUS Loan funds. 

How to complete:

  1. Log in to using your FSA ID.
  2. Select "Complete Counseling" on the left-hand navigation bar
  3. Select "PLUS Counseling" under "Choose Counseling Type"

Click »here for more information about adverse credit and how to obtain a PLUS Loan with an adverse credit history. 

Note:  The entrance counseling requirement is separate from e-signing the MPN and PLUS Counseling does not meet the Entrance Counseling requirement for first-time Graduate/Professional students.


Federal Perkins Loan

Pacific students borrowing the Federal Perkins loan for the first-time are required to complete a combined Loan Entrance Counseling/Master Promissory Note (MPN) online session.  When your Perkins promissory note and entrance counseling are ready, the Student Loans billing servicer, ECSI, will send detailed instructions to your » email address.  To complete your entrance counseling session and promissory note, click on the link provided in the email. For additional questions, please contact Students Loans Department.


Master Promissory Note (MPN)

The loans you receive at Pacific are made under a Master Promissory Note (MPN). The MPN must be signed and is a legally binding agreement which contains the terms and conditions of your loans.  You should keep the MPN and any other loan documents in a safe place. 

The MPN will be used for all of your Direct loans while at Pacific for up to 10 years. You will receive a disclosure statement for each specific loan you borrow at Pacific. The disclosure statement includes the loan amount and loan fees. Additionally, the disclosure statement provides information on how to cancel your loan if you do not want the loan.