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CONTACT US

Office of Information Technology
CSC Helpdesk: 209.946.7400
helpdesk@pacific.edu
Raymond Great Common Room
Hours: 7:30am - 5:30pm Mon - Fri

Microsoft Windows 7 - Student Connection to PacificNet

Below are detailed instructions for how to configure your Microsoft Windows 7 laptop workstations to connect to the Pacific WiFi - PacificNet.

You must have Windows 7 with latest updates (available at http://www.update.microsoft.com) as well as a wireless card installed and working before configuring your computer for 802.1x wireless authentication. It is also extremely important that you have the latest drivers installed for your network card.

Configuring Windows 7 - On-Campus Quick Setup:

  1. Click on the wireless bars  (This is located at the right hand side of the system bar, close to the clock). This will open up a list of Wireless networks. Please select the PacificNet Wireless network and select ConnectNote there is also an option to connect automatically. This will allow your computer to connect to PacificNet Wireless whenever it is in range.
  2. After hitting Connect a login authentication box will appear. Please enter the following information:
    Username: PacificNet ID username
    Password: The password associated with your PacificNet ID
  3. You will then see a Windows Security Alert stating that the credentials provided by the server could not be validated. This is because your computer requires your permission to add the Root CA (Certificate Authority) as a trusted anchor. Click the arrow next to Details to expand the detail information. Confirm that the Radius Server listed is paccppm.serv.pacific.edu or paccppm2.serv.pacific.edu and that the Root CA is AddTrust External CA Root. If so, click Connect option. Connection Alert.  Click Connect Button.  
    If you continue to get this error or others that prevent you from connecting to PacificNet please reference the instructions below for Windows 7 - Off Campus or Manual Setup.
  4. Once authentication is successful you are authenticated onto PacificNet and have network/Internet access.

Windows 7 - Off Campus or Manual Setup:

  1. Open the Windows menu Windows Menu
  2. Select the Control Panel -> Network and Internet -> Open Network and Sharing Center.
  3. Choose Add then select Manually create a network profile.
  4. Windows 7 will display a Manually connect to a wireless network dialog box.  Enter PacificNet for the Network Name. For the Security type chooseWPA-Enterprise.  For Encryption type choose TKIP.  Select Next.manually connect dialog box
  5. Select Change connection settings, Windows 7 displays the PacificNet Wireless Network Properties dialog box.
  6. Verify that there is a check mark next to Connect even if the network is not broadcasting.
  7. Click the Security tab and verify that Choose a network authentication method is Protected EAP (PEAP), check Cache user information for subsequent connection to this network.
  8. Select the Settings... option, uncheck the Validate sever certificate.
  9. Under the Select Authentication Method check the Enable Fast Reconnect and Enforce Network Access Protection. Choose Configure...
  10. Windows 7 will display an EAP MSCHAPv2 Properties dialog window, uncheck the Automatically use my Windows logon name and password (and domain if any)... box and click OK until you are back to the desktop.
  11. Click the bubble at the bottom of the screen that asks for credentials for PacificNet when it appears.
  12. Enter your PacificNet ID and password; authentication may take up to 30 seconds the first time authenticating.
  13. You will then see a Windows Security Alert stating that the credentials provided by the server could not be validated. This is because your computer requires your permission to add the Root CA (Certificate Authority) as a trusted anchor. Click the arrow next to Details to expand the detail information. Confirm that the Radius Server listed is paccppm.serv.pacific.edu or paccppm2.serv.pacific.edu and that the Root CA is AddTrust External CA Root. If so, click Connect option. Connection Alert.  Click Connect Button.  
  14. Once authentication is successful you are authenticated onto PacificNet and have network/Internet access.

    If there are questions regarding connecting to the PacificNet wireless, please contact the Customer Support Center (CSC) Helpdesk at 209.946.7400 or helpdesk@pacific.edu.