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January 8 2004

University of the Pacific
Minutes, January 8, 2004
Taylor Conference Room
 

Call to Order: 3:07

Present: Cavanaugh, Chi, Gilbertson, Hanyak, Hoverstad, Jacobson, Meer, Miller, Perro, Richmond, Spreer

Not Present: Brodnick, Jacobson, Jones, King, Olson, Sina

Guests: Larry Frederick, Joe Brennan, Tom Rajala

Minutes: Minutes of the December 18 meeting were reviewed and approved.

Standing Reports:

Current Agenda Items:

CIO Budget Presentation

Frederick proposed the following requests for the Office of Information Technology.

  1. Customer Relationship Management Initiative
  • UA/Directory Services
  • EA Reporting
  • Portal Replacement
  • Web Services Improvement
  • Course Management Integration
  • Banner Workflow
  • UA SysAdmin/Developer
  • Portal SysAdmin/Developer

    2.   OIT Initiative

  • Annual Licensing and Maintenance Fee increases
  • Server Refresh
  • Disaster Recovery
  • Basement Conversion to Educational Technology Services (ETS) Studio
  • Banner Server
  • Capital Equipment funding base increase

     3.  Pacific Net Initiative

  • McGeorge Network Maintenance, Upgrade and Replacement (MUR)
  • Phase II of the WAN Expansion/Upgrade Project
  • FirewallBlade
  • Wireless Encryption/network signon
  • Network Engineer II
  • Network Technician I
  • Full time Security Officer

Both Brennan and Rajala expressed the critical the need for Customer Relationship Management (CRM).

Rajala pointed out that the CRM would build customer relationships, enhance relationships with alumni, and elevate enrollment.

Next meeting: January 15, 2004

Meeting adjourned at 5:02