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CONTACT US

Stockton Helpdesk
209.946.7400
helpdesk@pacific.edu
Hours: 7:30 am - 6:30 pm Mon - Fri


CONTACT US

Sacramento Helpdesk
916.739.7325
_helpdesk@pacific.edu
Hours: 8:00 am – 6:30 pm Mon - Fri


CONTACT US

San Francisco Helpdesk
415.929.6514
pchelp@pacific.edu
7:30 am - 5:30 pm Mon -Fri. Night Clinic Mon & Thu until 8:00 p.m.


CONTACT US

Business Office
209.946.7371
Hours: 8:00 am - 5:00 pm Mon - Fri


IT News

IT Security Awareness Training program mandatory for faculty and staff
12/5/17

IT Security Awareness Training program mandatory for faculty and staff

This training will help employees protect university and personal data more

11/29/17

EMS Upgrade

University of the Pacific's room and event management system, EMS, will upgrade to the latest version. more

11/16/17

Pacific Technology thanks survey participants

Your feedback will help improve how Pacific Technology plans, supports and utilizes technology at Pacific. more

11/14/17

Stockton and Sacramento Help Desks closed Friday, Nov. 17 from 11:30 a.m. to 2 p.m.

Staff will be monitoring Help Desk phone lines and will respond to emergency calls if needed more

11/2/17

Your help needed on Pacific Technology Customer Satisfaction Survey

Pacific Technology is asking for feedback to improve how we plan, support and utilize technology at Pacific.  more

5/22/17

Banner to Amazon Web Services migration complete

With this migration, the overall Banner performance has been greatly improved. more

10/28/16

Alert regarding Samsung Galaxy Note 7 recall

This month, the U.S. Consumer Product Safety Commission has recommended that persons using the Samsung Galaxy Note 7 immediately power down the device and stop using and charging it due to safety concerns. more

9/21/16

Notice: InsidePacific, Banner and related applications down time Sept. 30-Oct. 3

InsidePacific, Banner and integrated applications will be unavailable during this period to facilitate migration to the cloud environment more

8/24/16

Don't forget to register or update your contact info on PacificCONNECT

Make sure you don't miss out on important emergency communications by registering your contact information with the university's official emergency notification system, PacificCONNECT. more

8/15/16

Update from Pacific Technology on Friday network outage

Network outage reported Friday, Aug. 12, has been restored, however network TV service in Residential Life is still off-line. more