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Stockton Helpdesk - 209.946.7400
Hours: 7:30 am - 5:30 pm Mon - Fri
Sacramento Helpdesk - 916.739.7325
Hours: 8:00 am – 6:30 pm Mon - Fri
San Francisco Helpdesk - 415.929.6514
7:30 am - 5:30 pm Mon -Fri. Night Clinic Mon & Thu until 8:00 p.m.

Business Office - 209.946.7371
Hours: 8:00 am - 5:00 pm Mon - Fri


Here you can find information about obtaining and managing your Pacific Accounts.

  • PacificConnect - PacificConnect is the university's emergency notification system. Using PacificConnect, Public Safety and administrators can send time-sensitive messages using voice, email, and SMS.
  • PacificNet - PacificNet encompasses authentication services for the University of the Pacific. Using Microsoft's Active Directory, PacificNet offers account resources for both internal and external services.
  • Banner - The university's Enterprise Resource Planning system (ERP), Banner provides data access to such systems as Finance, Student Modules, Human Resources, and Advancement.
  • Famis - Support Services can utilize Famis to route service and estimate requests and maintain billing information.
  • Third Party Accounts - Temporary employees can access Pacific resources such as Banner and VPN with authorization.

For any questions or assistance with accounts, please contact your local TSP or the HelpDesk by calling 209.946.7400.