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CONTACT US

Stockton Helpdesk
209.946.7400
helpdesk@pacific.edu
Hours: 7:30 am - 6:30 pm Mon - Fri


CONTACT US

Sacramento Helpdesk
916.739.7325
_helpdesk@pacific.edu
Hours: 8:00 am – 6:30 pm Mon - Fri


CONTACT US

San Francisco Helpdesk
415.929.6514
pchelp@pacific.edu
7:30 am - 5:30 pm Mon -Fri. Night Clinic Mon & Thu until 8:00 p.m.


CONTACT US

Business Office
209.946.7371
Hours: 8:00 am - 5:00 pm Mon - Fri


Accounts

Here you can find information about obtaining and managing your Pacific Accounts.

  • PacificConnect — PacificConnect is the university's emergency notification system. Using PacificConnect, Public Safety and administrators can send time-sensitive messages using voice, email, and SMS.
  • PacificNet — PacificNet encompasses authentication services for the University of the Pacific. Using Microsoft's Active Directory, PacificNet offers account resources for both internal and external services.
    • PacificNet password management — To change your PacificNet Password, please visit: locksmith.pacific.edu. This tool requires you to register the first time you visit the site. After registering with Locksmith, you will be able to retrieve a lost password and/or change your password.
  • Banner — The university's Enterprise Resource Planning system (ERP), Banner provides data access to such systems as Finance, Student Modules, Human Resources, and Advancement.
  • Famis — Support Services can utilize Famis to route service and estimate requests and maintain billing information.
  • Third Party Accounts — Temporary employees can access Pacific resources such as Banner and VPN with authorization.

For any questions or assistance with accounts, please contact your local TSP or the HelpDesk by calling 209.946.7400.