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PacificCard Upgrade This Week

Dec 17, 2012

During the week of Dec. 17, the computer system that runs PacificCardTM will be upgraded. This system is used by students, faculty and staff to pay for items on campus using their Pacific ID cards.

While most of the work will be done behind the scenes, the upgrade will cause the online card site at www.mypacificcard.com to be offline from 3 a.m. to noon on Tuesday, Dec. 18, preventing users from depositing money to their accounts.

When the website is restored, users may need to reset some personal preferences. Specifically:

1.)    If anyone has been previously given guest access to an account so that money can be deposited,  that access may need to be re-established

2.)    Any stored credit card information or automatic deposits may need to be reloaded and rescheduled.

Besides the downtime on the website, users should see no other significant impact on the service. Cards should be fully functional during the upgrade period.

We apologize for the inconvenience.

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