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Update - Email Service Degradation the weekend of 9/8/2012 continued into Monday 9/10/12

Sep 10, 2012

Over the weekend (9/8/2012-9/9/2012) OIT successfully move 1,111 mailboxes to new databases. The remaining 201 mailboxes unable to be moved during the weekend are planned for migration Monday evening, 9/10/12 starting at 6:00 p.m. There is a chance that we will not be able to move all the mailboxes during this Monday timeframe. Users will be notified by Tuesday morning of the move status for their mailbox.

As with the previous weekend migration, users of Blackberry device with affected mailboxes may not be able to synchronize email until the Blackberry server is restarted. The Blackberry server restart is scheduled for Monday evening 9/10/12 at 9:00 p.m.

We apologize for any inconvenience this has caused. Please contact the Customer Support Center at 209 946-7400 if you have any questions.

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