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Update from Pacific Technology on Friday network outage

Aug 15, 2016

Pacific Technology was notified of a network outage at 11:53 a.m. on Friday, Aug. 12. Services were restored at 12:36 p.m. on Friday. During this incident, users were unable to access internet, Banner, e-mail, SharePoint and printing. A few areas also reported intermittent phone service. 

Pacific Technology has taken steps to mitigate the issue but is still researching the root cause with our vendors.
 
Currently network-based TV service for Residential Life is still off-line.
 
If you have any questions please contact the Customer Support Center at 209.946.7400.

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