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Citizen Complaints

The University of the Pacific Department of Public Safety welcomes valid complaints about its service or personnel. Your constructive comments provide an open channel of communication between Public Safety and the campus community. They help us protect the campus community from possible misconduct, and to provide a basis for a thorough and impartial investigative procedure.

It is the policy of the University of the Pacific Department of Public Safety, and the law, to accept and thoroughly investigate all complaints concerning the conduct of its personnel or operations, and to make available to the public a written description of it's complaint procedure in compliance with California Penal Code section 832.5(a)

Please review the Citizen Complaint Advisement prior to registering any complaint.

  • Complaints¬†in person can be made at the lower level of the Cowell Wellness Center.
  • Complaints by phone can be made at 209-946-2537, or
  • Complaints in writing can be e-mailed to our office at the address listed on the form.