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CONTACT US

Student Accounts
209-946-2517 Fax: 209-946-2468
studentaccounts@pacific.edu
Finance Center - 1st Floor
Payment Address
University of the Pacific
Finance Center
3601 Pacific Avenue
Stockton, CA 95211

Account Hold

There are three types of holds Student Accounts is responsible for.  A hold on a student account could impact the ability to benefit from the services Pacific offers.  Some of these services include but are not limited to:

  • Registration for courses
  • Copies of transcripts
  • Diplomas
  • Utilization of University housing and meal plans

 

Financial Hold (FH)

A student's account will be placed on a Financial Hold (FH) if a student's payment is not received by the payment deadline, financial aid has not been applied, or other University related charges go unpaid.   A student's current registration is subject to cancellation.  (Applicable re-registration fees may be required in order to reinstate a cancelled registration).  Students will NOT be able to register for courses if an account has an FH.

Student Accounts Transcript Hold (FT)

A student's account will be placed on a Student Accounts Transcript Hold (FT) during the 14-day payment verification process if any payment made to a student account was paid with a check.  Written proof from the bank showing the payment has cleared will remove the hold.

A Student Accounts Transcript Hold will be automatically added if a student's account is placed on a Financial Hold.  An account must be cleared or in good standing in order to obtain the release of transcripts, diplomas and credentials.  Students will still be able to register for courses if an account has an FT.

Payment Restriction Hold (FR)

A student's account will be placed on a Payment Restriction Hold (FR) if there is recurrence of returned checks or non-sufficient funds (NSF). 

Students who have a Payment Restriction Hold on their account will not have the ability to make payments online.  Payments must be made with certified funds (cash, cashier's check or money order) in the office or through the mail. Students will still be able to register for courses if an account has an FR.