University of the PACIFIC

Requesting a Refund

If payments exceed charges on a student account, the account has a credit balance. Credit balances are returned to the student or paying party upon request, based upon the method of payment. The student account is not to be used as a means for cash advances or payments to third parties.

Credit balances resulting from cash or check payments will be refunded to the student or paying party. A credit balance resulting from a check payment may be refunded upon request after 14 days.

Credit balances resulting from refundable student loans and scholarships will be refunded after the start of classes.

Refunds will not be granted based upon “anticipated” aid. All financial aid must be disbursed on the student's account before a refund is processed.  Refunds are issued on a weekly basis.

For assistance with refunds, contact the Students Accounts Office. You may also complete the Refund Request, sign, date it and drop it off in the Student Accounts Office or e-mail a signed and scanned image as an attachment to the Student Accounts Office.

To receive your refund directly to your bank account, sign up for  direct deposit. For more information about Direct Deposit, see Direct Deposit fast facts.

Refund Information for Professional, Graduate, Physical Therapy and Doctoral Students

Professional Students (i.e. Pharmacy), Graduate (including Physical Therapy) and Doctoral Students whose account credit is caused by an excess of Title IV funds must complete the Title IV Authorization to Release Non-institutional charges. Failure to complete this form will delay and may impact your refund. For more information please read our Title IV Authorization Form (FAQ).