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    CONTACT US

    University of the Pacific Library
    (209) 946-2431

    University Library
    3601 Pacific Avenue
    Stockton, CA 95211

    ILL FREQUENTLY ASKED QUESTIONS:

     Who is eligible:

          •· Pacific faculty, Emeriti faculty, and staff

         •· Currently enrolled graduate and undergraduate students

         •· Alumni & Special Borrowers are NOT eligible

    How to Use:

          •· Check PACIFICAT & also E-Journals List BEFORE placing request

          •· Login using PacificNet ID

          •· Do a 1 time set up of user account information

          •· Choose Book for loaned material & Article for photocopies.

    How long will it take:

          •· Loaned Items (books, DVD, etc.)- turn around averages 2 weeks

          •· Articles - turn around time averages 1 week

    What will it cost:

          •· No charge for loaned items

          •· $1 charge for graduate and undergraduate students for articles

    Rush Requests:

    • Loaned items - request to be sent via 1st class mail.
    • Articles - will ask lending library to RUSH, average turn-around is 3 days.  Electronic Delivery preferred.

    Requesting material RUSH does not guarantee it will come via that method. 

     Where do I pick-up materials:

     

     

    Loaned

    Articles

    Mailed for a $5 Charge

    YES

    YES

    Can be sent via Campus Mail

    NO

    YES

    Available via Electronic Delivery

    NO

    YES

     

    How long can I use the item:

         •· Articles - yours to keep

         •· Loans - loan time varies and is based on lending library.  Average is 2 weeks.

     Returning Loaned Materials:

    • Loaned items can be returned to the Main Library's Circulation Desk, Health Sciences Branch Library Circulation Desk, or Main Library's Book Drop.
    • In Library Use materials must be returned to the Circulation Desk.

     Renewals:

          •· Can be requested through Interlibrary Loan before due date (non-renewable items cannot be renewed)

          •· 2nd renewals are possible but must be requested through the ILL Dept.

          •· After due date - contact ILL Dept.