When You Call <p>When you call, be prepared to give us a brief and accurate reason for your appointment. This will enable us to give you an appropriate amount of time for your visit and to give you an appointment with the right type of provider. Your health-related information is always&nbsp;<a href="http://www.pacific.edu/Campus-Life/Student-Services/Health-Services/Confidentiality.html">confidential</a>.</p> <p>You may ask for the practitioner of your choice, depending on availability. When you are seen again for follow-up appointments, ask for the same practitioner.</p>