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Benefit Providers

For information about Pacific’s benefits, you may contact the Benefit Resource Center at 866.468.7272 or via email at BRCWest@usi.com (when emailing please indicate you are an employee of University of the Pacific.) If you need further benefits assistance or have questions about enrollment, please contact Human Resources at employee_benefits@pacific.edu.

Benefit 

Phone Number

Web Address

Medical 
Pacific Plans - EPO, PPO, HDHP 888.212.1231 www.deltahealsystems.com
Kaiser Permanente HMO and HDHP   800.464.4000 www.kp.org
Kaiser Chiropractic Services through ASH 800.678.9133 www.ashlink.com/ash/kp
Kaiser Health Savings Account 877.761.3399 www.kp.org/healthexpense
Pacific Plan 24/7 Advice Nurse 855.265.7259
PlushCare Telemedicine for Pacific Plans 866.460.6205 www.plushcare.com
LiveHealth Online www.livehealthonline.com
Dental
Delta Dental PPO 800.765.6003 www.deltadentalins.com
DeltaCare USA DHMO 800.422.4234 www.deltadentalins.com
Vision
Vision Service Plan Choice Network 800.877.7195 www.vsp.com
Pharmacy
WellDyne Rx 888.479.2000 www.members.welldynerx.com
Flexible Spending and Commuter Benefits  
Delta Health Systems 888.478.7331 https://hrbenefitsdirect.com/Delta/signIn.aspx
Retirement
TIAA 800.842.2776 www.tiaa.org/pacific
Life and AD&D
Lincoln Financial 888.787.2129 www.mylibertyconnection.com
Disability  
Short Term - State of California 800.480.3287 www.edd.ca.gov/disability/SDI_Online.htm
Long Term - Lincoln Financial 888.787.2129 www.mylibertyconnection.com
Additional Benefits
California Casualty - Auto/Home Insurance 877.654.9316 www.calcas.com/arajczyk
Employee Assistance Program 866.695.6327 www.workhealthlife.com/mlaeap
Long Term Care 650.306.0240 www.debrarauser.ltcfp.com
UNUM Accident and Whole Life 800.275.8686 www.unum.com
Human Resources Human Resources Website
Sacramento 916.739.7031
San Francisco 415.929.6468
Stockton 209.946.2124