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CONTACT US

Stockton Helpdesk
209-946-7400
helpdesk@pacific.edu
Hours: 7:30 a.m. - 6:30 p.m. Mon - Fri


CONTACT US

Sacramento Helpdesk
916-739-7325
_helpdesk@pacific.edu
Hours: 8:00 a.m. – 6:30 p.m. Mon - Fri


CONTACT US

San Francisco Helpdesk
415-929-6514
pchelp@pacific.edu
Hours: 7:30 a.m. - 5:30 p.m. Mon - Fri.

Night Clinic Hours: 7:00 a.m. - 8:00 p.m.
Mon - Thu

CONTACT US

Business Office
209-946-7371
Hours: 8:00 a.m. - 5:00 p.m. Mon - Fri


Telephone

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Overview

The Cisco VoIP telephony system transmits calls over the same network that your computer uses. Combining voice and data over the same network means that you have more control over your phone and its features.

Phone types and models

A number of phone types and models have been deployed throughout the University. Click here for a list of current models with links to both online and printable user documentation.

Automatic Call Distribution (ACD)

Support the University departments using ACD for call handling. Read more

Phones/Voicemail/Long Distance codes

Tracking application for mobile devices to find stolen or lost devices through internet connections.  Also the console has the ability to delete information remotely from the device. Read more

Mobile Device Policy

The recently implemented Mobile Device Policy (MDP) eliminates the practice of the University paying for the individual use of mobile devices, except in a few cases. The change includes cell phones, tablets, mobile devices, and other devices that rely on a cellular connection. Read more