About Pacific Technology

Pacific Technology is dedicated to providing a wide variety of software, services and technical support to help our students, faculty, and staff get the most out of their time at the University. We are driven by our commitment to student success by providing a learning environment that enables students, faculty, and staff to pursue academic and professional growth experiences. We strive for accessibility, functionality and security for all of our users. 

Our mission is to deliver sustainable, secure, and innovative technology services that directly benefit the student and community-centered mission of the University.

Pacific Technology provides computing resources and support to enable students at University of the Pacific to learn in a humanistic, student-centered environment with industry standard computing tools:

  • Campus wide wireless network coverage allowing computers, smartphones, or other devices to connect to the Internet or communicate with one another wirelessly. Wireless coverage is available on each campus in all campus buildings and most outdoor areas.
  • Our Learning Management System (Canvas) is designed to allow faculty to engage students with sophisticated course creation tools and robust content sharing features beyond those found in a traditional classroom.
  • Zoom web conferencing platform for live virtual instruction and meeting rooms for students.
  • Microsoft suite (M365) of industry standard productivity tools: Word, Excel, PowerPoint and Google Workplace for email, Sheets and Docs.
  • Powerful statistical tools (SPSS) to analyze data and solve complex real world problems.
  • Technical computing software (Mathematica) used to build neural networks, machine learning, image processing, data science and visualizations.
  • Print anywhere print services (PacificPrint) that allows students to use copiers and printers across the three campuses to print assignments, posters, and more on demand.
  • LinkedIn Learning for on demand training for a variety of technical and non-technical subjects.
  • A technology environment ready to support BYOD devices such as gaming systems and streaming boxes. 

We understand the importance of keeping student information secure, so we continually work to safeguard student data by utilizing world class security software maintained by nationally certified security professionals. Maintaining the confidentiality, integrity and accessibility of data required for students to progress their studies here at Pacific and protect the university’s information assets is at the heart of our cybersecurity approach. We also provide security training to empower students, faculty and staff to protect themselves on the internet.

The University provides students with Internship opportunities with a number of companies in the Northern California region and internally to Pacific. These internships provide an initial foundation towards future career success for students once they graduate from Pacific.

Previous interns of Pacific Technology have worked with experienced IT professionals in the areas of Technology Architecture, IT Security, Project Management, Classroom Technology, Networking, Server Administration, Help Desk, and Computer Programming. Some Interns have been hired to work within Pacific Technology after graduation. Many have been hired right out of college with the experience gained from working in a professional IT operation.

Contact Us

Prospective students are encouraged to contact Admissions at admission@pacific.edu or 209.946.2211 for any technical issues you may be experiencing to ensure a fast and personalized resolution.

Current Students, Alumni, Faculty, Staff, and Vendors can have their issues resolved at:

Pacific Technology Helpdesk (Stockton & Sacramento)

Phone: 209-946-7400
Email: helpdesk@pacific.edu
Support Hours: Monday through Friday from 8 a.m. to 5 p.m. and after-hours/weekend support desk is available via phone 24/7.

San Francisco Campus Helpdesk

Phone: 415-929-6514
Email: pchelp@pacific.edu
Support Hours: Monday through Friday from 7 a.m. to 5 p.m.
Night Clinic Support Hours: Mondays and Thursdays from 5:30 p.m. to 8 p.m.