About Pacific Technology

Pacific Technology is dedicated to providing a wide variety of software, services and technical support to help our customers to get the most out of their time at the University.

We are driven by our commitment to support a learning environment that allows faculty, staff and students to pursue academic and professional growth experiences. 

At Pacific Technology we strive for accessibility, functionality and security for all of our users.

We work every day to achieve our mission by soliciting user feedback and adopting current technological advancements.

Our Mission

Our mission at Pacific Technology is to deliver sustainable, secure, and innovative technology services that directly benefit the student and community-centered mission of the University.

University of the Pacific wireless access allows computers, smartphones, or other devices to connect to the Internet or communicate with one another wirelessly within a particular area. Wireless internet is available on each campus in campus buildings and most outdoor areas.

Pacific_Guest - Pacific_Guest is a network access for guests visiting any of the Pacific campuses. To connect, simply read Pacific's applicable policies and click "Accept & Continue" to gain access to the Internet. A guest's access to PacificNet_Guest wireless network will be granted in 12-hour increments. Once 12 hours has passed, the guest will be required to return to the PacificNet_Guest splash page and click on "Accept & Continue" again.

Pacific Technology is the central provider of computing resources and support for students at University of the Pacific. Pacific Technology provides technology and support to enable students to learn in a humanistic, student-centered environment with industry standard computing tools:

  • Our Learning Management System (Canvas) is designed to allow faculty to engage students with sophisticated course creation tools and robust content sharing features beyond those found in a traditional classroom.
  • Zoom web conferencing platform for live virtual instruction and meeting rooms for students.
  • Microsoft suite (M365) of industry standard productivity tools: Word, Excel, PowerPoint and Outlook
  • Powerful statistical tools (SPSS) to analyze data and solve complex real world problems.
  • Technical computing software (Mathematica) used to build neural networks, machine learning, image processing, data science and visualizations.
  • Data acquisition software (Labview) for controlling technical instruments, acquiring data, and automating data collection as used in research/science/engineering facilities across the globe.
  • Print anywhere print services (PacificPrint) that allows students to use copiers and printers across the three campuses to print assignments, posters, and more on demand.
  • LinkedIn Learning for on demand training for a variety of technical and non-technical subjects.

The University provides students with Internship opportunities with a number of companies in the Northern California region and internally to Pacific. These internships provide an initial foundation towards future career success for students once they graduate from Pacific.

Previous interns of Pacific Technology have worked with experienced IT professionals in the areas of Technology Architecture, IT Security, Project Management, Classroom Technology, Networking, Server Administration, Help Desk, and Computer Programming. Some Interns have been hired to work within Pacific Technology after graduation. Many have been hired right out of college with the experience gained from working in a professional IT operation.

Pacific Technology employs highly trained and nationally certified security professions to maintain the confidentiality, integrity and accessibility of data required for students to progress their studies here at Pacific and protect the university’s information assets. We also provide cybersecurity training and awareness which gives students, faculty and staff the information needed to protect themselves on the internet.

Contact Us

Prospective students are encouraged to contact Admissions at admission@pacific.edu or 209-946-2211 for any technical issues you may be experiencing to ensure a fast and personalized resolution.

Current Students, Alumni, Faculty, Staff, and Vendors can have their issues resolved at:

Pacific Technology Helpdesk (Stockton & Sacramento)
209-946-7400
helpdesk@pacific.edu
Primary Support Hours: Mon-Fri, 8am - 5pm
Extended Support Hours: Mon-Fri, 5pm - 8am and Weekends

San Francisco Campus Helpdesk
415-929-6514
pchelp@pacific.edu
Hours: Mon-Fri 7am - 5pm
Night Clinic Support Hours: 5:30pm - 8:00pm Mondays and Thursdays