Although the spring semester continues in a primarily remote learning environment, Pacific remains dedicated to providing academic support and resources to our community. 

Academic Support Services

Academic Support

All services in the Student Academic Support Services Hub including tutoring, math lab, writing support, research consultations and college learning skills workshops and consultations are available remotely.  General questions about student academic support services can be sent to hub@pacific.edu.

Schedule your Academic Support Appointment >

Academic Advising and Career Services Center

Academic advisors and career services advisors are available through virtual appointments, resources, workshops and events.  Services are available remotely and can be scheduled at the online appointment system on the website or by emailing advising@pacific.edu or careerservices@pacific.edu. Students can learn more at the Academic Advising and Career Services Center.

Books and Course Materials

Students can order their books online through the university bookstore which will ship hard copy materials to students in advance of class.  E-books are available right away.  For printed course material, two-day shipping options are available at the university bookstore but students should order their books at least one week in advance of classes to ensure their books arrive on time (and continue to monitor the bookstore website in case this timeframe changes due to shipping delays related to COVID).  Students may use financial aid to pay for their books at the university bookstore.

Visit the campus bookstore websites >

Remote Learning Resources

Technical Assistance

Students can request a laptop, headset or webcam by sending an email to Remote-Equipment-Request@pacific.edu

When sending a request include:
•    Name and 98#
•    Mailing address where the equipment should be shipped
•    Statement you will otherwise have no computer to use for your classes to participate in remote learning
•    Commitment to return the laptop/webcam when requested by the University (headsets do not need to be returned)

Learning Remotely

Students can visit the university’s Learning Remotely website to access a variety of resources.

See Additional Online Learning Resources >

Resources for students with unique challenges can be found at the Services for Students with Disabilities

University Library

Despite campus libraries remaining closed, Pacific students, faculty and staff have remote access to all of the library's digital content which includes nearly 400,000 e-books and e-journals, over one hundred publisher databases and over 40,000 streaming videos.

Current faculty, staff and students can request materials through the library catalog. Material will take 24-48 hours to be pulled and can be delivered through mail or via curbside pickup.

To request an item:

  • While searching the online catalog, when you find a book you’d like, click on the Request It button
  • You will be prompted to log in to your library account, if you’re not signed in already
  • Complete the form, selecting the location of Stockton Campus Library 
  • Library staff will contact you via email for delivery options 
  • The requestor is responsible for lost and replacement material(s)
  • Electronic materials/articles can still be requested via Interlibrary Loan (ILL)
  • Link+ and ILL print material are not eligible for mailing 

Sacramento Campus and Law Library

San Francisco Virtual Library

Contact a Librarian

 

Faculty

Instruction continuity planning for faculty which includes learning tools, lecture delivery options, as well as tips, ideas and suggestions can be found here .

The Faculty Resources SharePoint Site can be found here.

Center for Teaching and Learning

The CTL shares effective teaching methods and provides services that support faculty in navigating the change to a completely remote teaching modality. For additional information email the Center for Teaching and Learning at ctl@pacific.edu.

Visit the Center for Teaching and Learning (requires Pacific login)

See Center for Teaching and Learning event

Pacific Technology Helpdesk

For any additional technology assistance including login issues, you can contact the Pacific Technology Helpdesk or submit a request through Service Now.  

Pacific Technology Helpdesk (Stockton & Sacramento)
209.946.7400
helpdesk@pacific.edu
Primary Support Hours: Mon-Fri, 8 a.m. to 5 p.m.
Extended Support Hours: Mon-Fri, 5 p.m. to 8 a.m. and weekends

San Francisco Campus Helpdesk
415.929.6514
pchelp@pacific.edu
Hours: Mon-Fri, 7 a.m. to 5 p.m.
Night Clinic Support Hours: Mondays and Thursdays, 5:30 p.m. to 8 p.m.