Before Coming to Campus

All members of the Pacific Community will be required to complete an online training course.

Stockton and Sacramento Campuses (use password for initial login: Welcome1!)

San Francisco Campus (Pacific login required)

Daily Health Screening

Students are required to conduct a daily self-screening to assess their risk of being COVID-19 positive or being exposed to another person who is COVID-19 positive. The screening tool is not intended to diagnose COVID-19, but to identify possible signs of the virus and to raise awareness of wellness. This daily screening includes questions about symptoms such as a fever or cough, travel history or contact with someone who is COVID-19 positive. If any questions are answered in the affirmative, the student or employee will receive an email or text with further instructions. If all questions are answered negative for risk, the application generates a “You Pass” + QRR email for Sacramento and Stockton.

For the San Francisco campus ONLY, the application generates a bar code for entrance to the building if all questions are answered as negative for risk. Automated temperature screening kiosks are in place to measure the temperature of all individuals entering the building.

Conduct my daily health screen

Stockton/Sacramento | San Francisco

You can also download and screen through the Pacific App

Apple Store

Google Play

Testing Information for Students

All registered students have access to telehealth appointments for testing, testing referrals and health care guidance through Student Health Services (SHS). Participants included in this protocol are required to schedule and receive testing once a month at a designated on-campus testing location. Students can be tested outside of the University so long as their results are provided within the mandatory timeframe to the medical portal.

Students needing to be retested will follow the direction of Student Health Services. Students receiving a positive test result will follow the direction of Student Health Services. Instructions may include a period of isolation in keeping with public health guidelines or CDC best practices.

Medical documentation for Surveillance Testing Exceptions must be uploaded, and documented into the Student Health Services Medical Portal. The only exceptions include:

  • Students who have received a positive test result within the last 3 months.
  • Students who have received the COVID-19 vaccination.
  • Pacific student athletes whom will be engaged in the athletic department’s testing protocol.
  • Students who do not comply with the COVID-19 testing requirement may be referred to the Office of Student Conduct and Community Standards.

Students currently living on Stockton or Sacramento campus

Beginning on January 25, 2021, Pacific will implement Surveillance Testing: 25% of the on-campus residential student population per week (testing will be required once per month for each student).

  • PCR (molecular) testing is required monthly. Students will make an appointment to get tested on campus. Students can be tested outside of the university so long as their results are provided within the timeframe to the medical portal.
  • Daily screening through the Pacific app beginning 10 days prior to coming to campus

Students not living on campus

  • Students on campus more than three days per week will be required to provide proof of a negative rapid covid-19 test result upon arrival to campus each week that they’re on campus for more than three days a week.
  • Screening through the Pacific app before coming to campus

As part of social distancing and safe practices, building entrances and exits, hallways and other spaces will be altered to reduce density and bi-directional traffic, following these guidelines. Users of university spaces should follow these guidelines and other health practices pertaining to movement and sharing of facilities.

All faculty, staff and students, as well as university visitors, must wear face coverings when entering and exiting buildings, and while moving in, around and through buildings. Maintain 6 feet of distance from others while moving through buildings if possible. Signs and posters will clearly indicate routes; follow traffic flow indicated by all signage through building entrances, exits, elevators and common areas.

In an emergency, exit the nearest door to your area.

Most elevators are designated for one rider at a time; use the stairs whenever possible. When using the elevator, wear a face covering and use your elbow, if possible, to press buttons (avoid touching the elevator buttons with exposed hands/fingers). Wash hands or use alcohol-based hand sanitizers upon departing the elevator.

Use of multi-stall restrooms will be limited based on size to ensure at least 6 feet of distance between individuals. Wash hands thoroughly after using the restroom to reduce the potential transmission of the virus.

Communal use of breakrooms will be limited based on size to ensure at least 6 feet of distance between individuals. Thus, a very small breakroom may only accommodate one person at a time. Wash hands thoroughly and follow cleaning requirements after use of a breakroom or its facilities to reduce the potential transmission of the virus.

Travel restrictions fluctuate depending upon the infection rate and the healthcare capacity and are guided by local, regional, county and state restrictions. 

The university travel protocols are intended to align with Centers for Disease Control and Prevention (CDC), state, county and local guidelines to ensure the health and safety of students, and employees. They are subject to change and should not circumvent federal, state, county or local health and safety restrictions or orders.

Personal Travel

These protocols do not restrict travel for personal reasons.  However, consistent with current public health travel advisories, all persons returning to or arriving in California from another state must self-quarantine for 10 days from their last day of travel, unless that travel falls into the category described by the California Department of Health as “Essential Travel.” All air passengers coming to the United States, including U.S. citizens, are required to have a negative COVID-19 test result or documentation of recovery from COVID-19 before they board a flight to the United States.

See more regarding the CDC’s guidelines around Travel

Business Travel

All business-related travel is restricted to essential university business and must comply with all local, county, state and federal guidelines. In-state essential business travel plans should be reviewed and approved by the employee's supervisor with signoff from the appropriate dean, vice president or their designee. The number of individuals from any given unit attending any in-person event/meeting/conference should be limited.

"Essential travel” includes: work and study, critical infrastructure support, economic services and supply chains, health, immediate medical care, and safety and security.” All employees and students returning from travel outside of the state of California or any international location will be required to quarantine for 14 days prior to returning to campus.

See more information regarding athletic travel

The following business travel protocols for in state travel are recommended:

  • Travel via automobile with a single occupant/driver is encouraged as the preferred method of travel.
  • Where group travel is required, travel via private van or bus is allowed with one passenger per row. All passengers and the driver should wear face coverings.
  • Travel by public bus, plane and train are discouraged.
  • In reviewing business travel proposals, supervisors should take into account whether the venue for in-person events will support social distancing and other health practices associated with the pandemic.

To reduce the necessity of business travel, use alternatives to in-person events such as webinars and virtual meetings via Zoom, MS Teams and WebEx. 

Visitors and guests are discouraged and are not allowed in university buildings unless receiving clinical care. Any visitor or guest must follow the university’s health and safety protocol and have the approval of the appropriate dean or vice president. Visitors and guests who refuse to comply will be removed from our campuses.

 The progressive discipline of individuals who refuse to comply with university health and safety standards will be managed in a manner consistent with university compliance standards. For more information about student compliance please refer to page five of the Tiger Lore Handbook.

Technical Assistance

Students can request a laptop, headset or webcam by sending an email to

When sending a request include:

  • Name and 98#
  • Mailing address where the equipment should be shipped
  • Statement you will otherwise have no computer to use for your classes to participate in remote learning
  • Commitment to return the laptop/webcam when requested by the University (headsets do not need to be returned)

Students can visit the university’s Learning Remotely website to access a variety of resources.

See Additional Online Learning Resources

Resources for students with unique challenges can be found at Student Support Services.

Pacific+ (requires PacificNet login) - the one-stop spot for information about events, activities, and things to do at the University of the Pacific.

University Events calendar - Includes all University events including religious and spiritual celebrations, various information sessions and how-to webinars.

Pacific Athletics - Provides the most up to date information for all of Pacific’s NCAA Division I sports.

Counseling and Psychological Services (CAPS): On-call therapist available 24/7. During business hours, call 209.946.2315, option 2 and ask to be transferred to the on-call therapist. On nights and weekends, call 209.946.2315, option 2 and wait for the CAPS voicemail to begin, then option 4 and you will be connected to a licensed therapist.

Make an Appointment

Student Health Center nurse advice line: 209.946.2315, option 4

Make an Appointment

Care Managers: or 209.946.2177

Religious and Spiritual Life:

Well Coaching: A collaborative process to develop action around your wellbeing. Learn more and register for your initial appointment with Pacific Recreation.

Pacific Food Pantry: Open by request 8:30 a.m.–noon Monday–Friday. Contact Kathleen Hastings at 209.946.2258 or to schedule a visit. Learn more

For any additional technology assistance including login issues, you can contact the Pacific Technology Helpdesk or submit a request through Service Now.

Pacific Technology Helpdesk (Stockton & Sacramento)


Primary Support Hours: Mon-Fri, 8 a.m. to 5 p.m.

Extended Support Hours: Mon-Fri, 5 p.m. to 8 a.m. and weekends


San Francisco Campus Helpdesk


Hours: Mon-Fri, 7 a.m. to 5 p.m.

Night Clinic Support Hours: Mondays and Thursdays, 5:30 p.m. to 8 p.m.