Resident Policies & Procedures

• Keep six feet away from others at all times. Students are expected to practice social distancing all times while on campus. 
• Facial coverings. Facial coverings must be worn everywhere on campus, except when you are inside of your own apartment. 
• Washing hands. Wash your hands with soap and water for 20 seconds on a regular basis. Washing hands is the most important and BEST protection you can provide for yourself! 
• Hand sanitizer. Hand sanitizer stations are located at each entrance of the residential communities. We recommend using these stations or an alcohol-based hand sanitizer with at least 60 percent alcohol when handwashing is not an option. 
• Students will be required to complete an online COVID screening questionnaire daily - including the weekends - and may be required to submit to COVID testing as public health needs evolve on campus.

COVID-19 Screening Expectation

All students living on campus are required to complete an online COVID screening questionnaire daily - including weekends - and may be required to submit to COVID testing as public health needs evolve on campus. When you access the questionnaire, you will need to enter your regular university username and password. 

• Restrooms: Please be courteous of others and socially distance while in the restrooms.
• Guests: Students are not permitted to have guests (including family and friends) in their apartment or any on-campus residence common areas. 
• Common areas including laundry rooms, lounges, and study spaces: All common spaces have a maximum of two people allowed at a time. Facial coverings must be worn in all common areas. 
• Elevators: A maximum of two people are allowed at a time. 
• Stairwell: To promote social distancing, we ask that you yield to the person going downstairs. If you are going upstairs, wait until the person going downstairs has passed you. 
• Used of shared objects: Lab equipment, computer equipment, desks, etc. should be limited when possible, and cleaned between uses when sharing is unavoidable. 

• Water fountains: Use of drinking fountains are prohibited. Water refilling stations are available for personal water bottles. 
• Swimming pools: Both the Townhouse and Calaveras pools will remain closed. 
• Fitness and game room: Calaveras fitness room and game room will be closed. 
• Events and social gathering: Events on campus or social gatherings of any nature will not be allowed. 

Appliances with open heating elements such as hot plates, sun lamps, lava lamps, candle warmers, and space heaters  are fire safety hazards and are prohibited. Toasters and coffee pots with an exposed heating plate are only permitted in kitchen areas within apartment spaces. Non‐University air conditioners are not permitted in any residential communities.

Small refrigerators (no larger than 3.2 cubic feet), small microwaves (no larger than 1.0 cubic foot and 900 watts), and rice cookers with enclosed heating elements and automatic shut‐off are permitted in rooms.

Industrial strength extension cords are permitted, as long as they are plugged into surge protectors. Due to fire safety concerns, cords need to be directly connected to a surge protector or outlet; “daisy chaining” or connecting cords and/or devices together is prohibited.

Electrical Loads 

As electrical capacities of buildings vary, residents may be required to stop using their microwave, electric water coolers, or other appliances to reduce the possibility of disrupting electrical service. Reliable available power from a typical 20 amp circuit is about 16 amps, which is the approximate amount supporting residential spaces on campus. Under normal circumstances, the on/off operating nature of certain appliances allows the circuit to remain on with several items connected. Circuits will trip off if they become overloaded. This can happen when high‐powered appliances such as hair dryers and/or too many appliances are operating at the same time. When a circuit breaker trips off, this will result in a loss of power.

Below is the list of maximum electrical items that can function in a residence hall room with 2 people, assuming nothing else is running and everything is not on at the same time. Estimated loads of electrical appliances (actual loads will vary depending on model):

• (2) Laptop 1.2 amps
• (2) PC & Monitor 5.0 amps
• (2) Printer (inkjet) 1.3 amps
• (1) Flat Panel TV (30 inch) 1.2 amps
• (1) Stereo 1.5 amps
• (1) DVD player 1.5 amps
• (2) Desk lamps (75 watts equivalent LED) .24 amps
• (2) Small Refrigerator (3.2 cf) 8.0 amps

To help prevent overloading the circuit, turning off certain appliances when not needed will reduce the load on the circuit. This is also the sustainable approach to reducing the carbon footprint of the campus. Residents will be
requested to remove appliances that require significant amps.

Candles, incense, and other incendiary products, even as decoration, are prohibited. Residents with religious observance needs not met by this policy should contact their Residence Director or the Residential Life & Housing office.

Residents are responsible for regularly cleaning their room/apartment, including regularly removing trash and other waste materials, and for maintaining reasonable sanitation and safety standards. Residents may not leave trash outside their room/apartment door, in common areas, or bathrooms. Personal trash should be taken to outside dumpsters and recycling
bins and should not be deposited in bathroom or common area trashcans. Before leaving for break periods, residents must remove trash from inside their room/apartment. There is a $25 minimum disposal charge per incident for improperly disposed trash.

Due to fire safety and health concerns, residents are not permitted to cook in their residence hall room, fraternity or sorority room, or apartment bedroom. Cooking is permitted in the kitchens available in each apartment. For residents residing in Casa Jackson, a common area kitchen may be accessed and used for cooking. Residents are expected to clean up the kitchen after each use.

For those residents without access to an apartment kitchen or common area kitchen, they can become a member of the Kitchen Co‐op located in the Towerview Apartment community. The Kitchen Co‐op is a fully equipped kitchen on‐campus that is accessible, through a semester membership fee, to students, staff, faculty, and clubs.

Residents must give reasonable care to their room/apartment and its furnishings as they are responsible for the condition of their space throughout their occupancy. If there are damages to the room/apartment, the resident(s) will be charged for those damages (including missing/damaged furniture).Residents may not attempt to repair any damages to their Housing
Accommodations; any repairs done by residents may be considered damages and will be charged accordingly. For additional terms regarding maintenance of premises, please consult the Student Housing Agreement.

Residents will be held responsible for loss of property or damage to individual units and furnishings. As a member of the residential community, residents will share responsibility for community damage to common areas. If the person(s) responsible for the damage is identified, the resident(s) will be charged for the cost of repair / replacement. If the responsible person is not identified, the entire community will share the cost of repair/replacement. Residents will be charged a minimum of $5.00 per semester if common area damages occur. Physical Plant will determine the cost of the damages and Residential Life & Housing office staff will determine distribution of the cost of repair/replacement. Residents will be notified in writing and the cost of the repair/ replacement will be billed to their Student Account. All damage charges
must be paid in order for the resident to be re‐admitted to the University or to receive grades or transcript. In addition to costs, student conduct action may result.

Residents are expected to leave the room or apartment in the same condition as when they moved in. Residents will be charged for damages or unauthorized alterations to their living space. Residents are not permitted to:

• Suspend beds and/or furniture from walls or ceilings
• Affix materials to the walls, windows, doors, or ceiling in a manner that might damage the surface (e.g. nails, duct tape) other than attachments provided by Pacific
• Place wallpaper or ‘contact’ paper on the walls or windows
• Place contact paper in cabinets or on shelves
• Paint living unit (walls, doors, floor, etc.), including writing on walls with detergent
• Install black lights in University light fixtures
• Place carpets/rugs in apartments that may cause damage to doors
• Have or display candles, alcohol bottles, or alcohol signage as room decorations
• Use cinder blocks as decoration or as part of furniture
• Have stolen merchandise including, without limitation, items such as milk crates, street signs, etc.

Items that create a safety or fire hazard are not permitted, including but not limited to candles, incense, halogen lamps, space heaters, dead plants or trees, non‐LED rope/string lights or rope/string lights with large bulbs, or extension
cords without a UL approved circuit breaker.

Tampering with fire and/or safety equipment is not permitted (see Tiger Lore: Student Code of Conduct and Tiger Lore: Stockton Campus Policies ‐ Fire Safety Equipment, Deliberate & Malicious Tampering). This includes but is not limited to fire alarms, smoke detectors, fire extinguishers, exit signs, and fire doors.

Covering or disconnecting a smoke detector in a room or apartment is prohibited. As it may also compromise fire safety or lead to potential damages, hanging from or hanging items on sprinkler heads or pipes is not permitted.

Residents are required to evacuate a facility any time the fire alarm in that facility is activated.

All University furniture must be kept within the resident’s room or apartment. No furniture may be stored on apartment patio, balcony areas, or walkways/hallways. There is no storage for room or apartment furnishings. Window screens, curtains, curtain rods, or other items affixed to any part of the room or apartment may not be removed or added to the facility. All University furniture should be returned to its original layout upon resident’s check‐in to the assigned room or apartment. Community furniture may not be removed from community spaces or lounges for use in resident rooms or apartments.

Personal furniture must not block any entrances or exits to any room or apartment. Any personal furniture, trash, or other belongings may be subject to removal at a cost to the resident. Water‐filled furniture, outdoor clotheslines, and metal‐tipped dartboards are prohibited.

Freestanding loft beds are permitted, as long as they conform to all safety specifications. Prior to installation or building, please contact the Residential Life & Housing office for current loft specifications.

Resident(s) will be charged for missing or damaged furniture within the resident’s room or apartment, or in the lounge and common area spaces as outlined in the Damages/Maintenance of Premises policy.

A “guest” is a non‐resident, whose purpose is to visit for a short time with a resident. Residents are permitted to have guests in their rooms / apartments subject to the following conditions as outlined in the Student Housing Agreement.

• Overnight guests must have the approval of all residents of the room / apartment.
• Overnight guests may stay in a residential community for no more than three (3) consecutive days and no more than four (4) times each semester/term. Under rare and extenuating circumstances, an exception may be granted in writing by the Executive Director of Residential Life & Housing or designee.
• Prior to arrival, a resident must register an overnight non‐resident guest with the Residential Life & Housing office. Registration of nonresident guests can be completed through the web‐form available on insidePacific.edu.
• No more than two (2) overnight guests may stay concurrently in each room or apartment at any given time.
• Residents are responsible for the conduct of all guest(s).
• Guests will adhere to the policies listed in Tiger Lore: Student Code of Conduct and all University Policies Code, and promptly comply with the directions of all University officials, including student staff members.
• Any guest found in violation of any policy may be removed from the residential community and denied further visiting privileges.
• Any resident who hosts a guest in violation of the Student Housing Agreement or other policies outlined in Tiger Lore is subject to student conduct sanctions, may be evicted, and may be liable for any charges.
• Pacific reserves the right to withdraw the guest privileges of any resident.

Residents are provided access to Housing Accommodations through a key and/or a PacificCard ID. In some  circumstances, residents may also be provided a temporary access card. Residents are responsible for the key(s) and / or
card(s) and must pay a replacement fee if either is lost or stolen. Lost keys must be immediately reported to the Residential Life and Housing Office; stolen keys/access cards must be reported immediately to Pacific OneCard Office, the
Department of Public Safety, and the Residential Life and Housing Office. The installation of non‐University locks is not permitted.

Keys/PacificCard or access cards may not be transferred, duplicated, or given/loaned to other persons. Use of another resident’s key or card to gain entry to a building or room is prohibited. To help ensure the safety and security
of residential communities, residents should not hold open doors or gates for persons not possessing the appropriate access.

Upon request of a Residential Life and Housing Office staff member or other University official, residents and guests must show University ID (or government issued ID), key and access card.

Lounge and common area spaces located in residence halls, fraternity/sorority communities, and apartment communities are for the exclusive use of residents residing in the lounge/common area’s respective building. Use of these areas for
group activities is permitted if the group consists of invited guests of a resident of the community or with permission from the Residential Life & Housing office. The space may not be reserved and activities may not infringe on another resident’s ability to use the space. Consequently, unless as part of a University or residential community‐sponsored event, sleeping in a lounge or common area space is prohibited.

Individual residents and residents hosting guests will be responsible for returning all furniture to its original condition and for any cleaning or trash removal. Communities may be fined for damages occurring in lounges or common area spaces, as defined in the Damages/ Maintenance of Premises policy.

Residents are assigned a mailbox in their respective residential communities and are responsible for checking their mailboxes regularly. Mail that is not deliverable will be returned to the Mailroom at the end of the semester or when
the resident checks‐out of University housing.

As mailboxes may be shared with a roommate, residents must be respectful of all mail in their mailboxes even if it does not belong to them. Tampering with mail from the mailbox that belongs to another resident is not permitted, this includes throwing away mail that does not belong to them or making it difficult for the intended recipient to retrieve their mail.

Mailbox keys are available in the Mailroom after the start of the academic term and must be returned at the time the resident checks‐out of their assignment. The charge for replacement of the mailbox key is $35 and will be charged to the student account.

As an academic institution, the University must provide an atmosphere in which study and learning may take place. Excessive noise, which interferes with that process, will not be permitted. Thus, residents are expected to abide by a
24‐hour courtesy policy. Each member of the campus community is expected to reduce their noise level when asked.

In addition, there are specified Quiet Hours: Sunday through Thursday from 11:00 p.m. to 8:00 am and Fridays and Saturdays from 1:00 a.m. to 8:00 a.m. At these times, noise must be at a level conducive to studying and sleeping. A
special Quiet Hour policy goes into effect each semester during General University and Pharmacy finals weeks. During this period, Quiet Hours are twenty‐three (23) hours a day with a one‐hour designated break from 9:00 p.m. to 10:00 p.m. each night (break time may vary for pharmacy students).

The University views the use of sound equipment (e.g. stereos, iPods, radios, televisions, amplifiers, subwoofers, surround sound, etc.) as a privilege, not a right. All individuals must take responsibility to ensure that the use of this equipment does not interfere with the normal activities of others (sleep, study, and conversation) or the normal functioning of the University (classes, conferences, and residential programs). Regardless of whether or not a complaint is registered, University officials reserve the right to determine when noise levels are excessive.

No one is permitted to practice/play musical instruments in the residential communities unless they can mute the sound produced by their instrument. Practice rooms are available on‐campus for this purpose. In common area
spaces with a piano, the piano may be played so long as playing is restricted to community‐defined piano hours.

Residents may not possess or keep any animal or pet in on‐campus housing except for tropical, nonpoisonous fish in a fish tank no larger than 5 gallons. In the event a resident possesses or keeps an animal or pet in on‐campus housing
in violation of the Student Housing Agreement, the resident agrees to immediately remove the animal or pet, pay a charge equal to the actual cost of cleaning their Housing Accommodation and a $300 administrative fee per incident as liquidated damages. If a resident fails to remove the animal or pet immediately, Pacific will terminate the resident's Student Housing Agreement and the resident will forfeit housing fees for the remainder of the semester. Further, Pacific will deny the resident the opportunity to live in campus housing in the future.

Residents needing accommodations for a service or support animal must contact the Office of Services for Students with Disabilities. The office reviews all accommodation requests, in consultation with the Residential Life & Housing office, to determine what specific accommodations should be made. If an animal is approved to live in a residential facility, the resident must complete the additional Approved Animal Agreement with the Residential Life & Housing office before any animal is allowed within a building. Failure to have approval for any service or support animal, or bringing an animal to a building before finalizing the Approved Animal Agreement, will result in the resident charged with a violation of the University’s policy on animals in residential facilities.

All postings must be approved prior to posting in any residence hall, fraternity/sorority community, or apartment community. No one is permitted to place official materials on, at or under resident room doors without permission of the Residential Life & Housing office. Posting on windows, ceilings, floors, exterior doors, elevator doors, bulletin boards designed for specific use (e.g. Residental Life & Housing, RHA, or NRHH), or any non‐bulletin board surface within the residential lounge or common area is prohibited, and will be promptly removed. Expired materials and/or materials that are not approved for posting will be taken down by Residential Life & Housing staff members. For University-wide posting policies, please refer to Tiger Lore policy on Posting.

Residents are encouraged to complete a roommate agreement with their immediate roommate and with other occupants residing in their assigned apartment. Residential Life staff will be available to help facilitate the roommate agreement; a copy of the completed Roommate Agreement will be kept with the Residence Director for the resident’s respective community.

Residents should demonstrate a willingness to establish and maintain a reasonable level of respect with their roommate and other occupants residing in their assigned apartment. This includes addressing conflicts or violations of the
roommate agreement with roommate(s) and/or working with Residential Life Student Staff to address any conflicts that may arise.

Pacific reserves the right to assign student rooms and apartments to make the most effective use of available space, to reassign residents at any time during the semester/term, to consolidate residents, and to use unoccupied space in
any residence hall, apartment, or fraternity/sorority. The Student Housing Agreement is for a residential space and not a specific room.

Students may request room assignments with specific individuals when applying for housing. Students will be requested to complete a roommate(s) preference survey indicating their requests for specific individuals or interest.
Students may not change assigned rooms without the express written permission of the Residential Life & Housing office. Generally, only residents with 56 or more units can reside in University‐owned apartments, while students with less than 56 units must reside in the residence halls or an on-campus fraternity/sorority. All other requests and exceptions must be approved by the Residential Life & Housing office in writing.

Residents assigned to a double or triple room are only assigned to a single bed‐space within that residential space. As room changes and new room assignments occur throughout the semester/term, shared rooms and apartments must be ready for a new resident to occupy the space at any time. Additionally, residents with an open space in their room/apartment are responsible for establishing a welcoming space for potential new roommates. This includes not assuming, occupying, or using other open space or furnishings
in the room/apartment.

Door‐to‐door solicitation, including the distribution of printed materials, or publicizing an activity, organization, or issue, is not permitted in residential communities without approval from the Executive Director for Residential Life & Housing or designee.

The use of wireless routers, other routers, and hubs connected to PacficNet are not permitted in rooms or apartments (see Tiger Lore: Student Code of Conduct and Tiger Lore: Stockton Campus Policies – Computer Use). Additionally, exterior antennas and satellite dishes are not permitted.

Residents are not permitted to enter other rooms, residence halls, or apartments unless escorted by a resident assigned to that space/community.

All residential facilities (residence halls, apartments, and fraternities/sororities) are open during Thanksgiving and Spring Break. The residence halls and fraternities/sororities are closed during Winter Break, while the apartment communities remain open. Residents will be unable to remain in or enter the residence halls and fraternities/sororities during the Winter Break. Residents are urged to take all valuables with them during vacation periods. The Residential Life & Housing office is not responsible for items left behind; or items that are stolen, lost or damaged.

The following are required prior to departing for Winter Break: unplug all electrical devices, remove all valuable items, lock all windows and doors, pull blinds up and open, remove all trash, and empty/defrost the refrigerator.

The removal or tampering with window screens, curtain rods, or other items affixed to any part of the housing facility is not permitted. Broken windows and bent or damaged screens will be assessed as damages as outlined in the Residential Life and Housing Damage/Maintenance of Premises policy.

For safety and security reasons, neither people nor objects are permitted to pass through windows. Dropping, throwing, suspending, or projecting any item from a window is prohibited. Posting or placing items on windows is prohibited.

The Apartment Condition Report is what we use to review the condition of your room and apartment space when you move-out. This review is how we assess damages for damage charges. It is very important that you note any issues like holes or scratches, missing or broken furniture, or any other issue with your apartment. We don't want you to be charged for any issue that you didn't cause. 

You will need to access your RoomPact account to complete you Apartment Condition Report. 

Here is a helpful reference guide to filling out your Apartment Condition Report. 

Residents may not repair damages in a room, apartment or common area. When you request a repair, be as specific as possible. Due to the high number of requests at the beginning of each semester, there may be a delay in responding to your request. Your request is prioritized based on the type of repair and responded to as soon as possible.