The Advanced Education in General Dentistry (AEGD) program has been discontinued. Its final academic year was 2023-2024.

Over several decades, the AEGD program has provided robust, advanced training to up to six new residents each year and care for the wonderful members of the community. We are proud of the many residents who have gone through the program and the dedicated team of faculty and staff who have worked with them over the years.



University of the Pacific, Arthur A. Dugoni School of Dentistry's Advanced Education in General Dentistry Residency Program site is located in Union City. The Union City clinic is a stand-alone facility located approximately 35 miles southeast of San Francisco. 

The program consists of a one-year, accredited postgraduate residency in general dentistry with an optional second year. The core of the program involves providing advanced clinical treatment to patients requiring comprehensive general dental care with an emphasis on Caries Management by Risk Assessment (CAMBRA). The residents provide comprehensive dental care along with supplemented seminars and rotations. 

There is an opportunity to gain more in-depth training in an optional accredited second-year residency training program. The second year allows greater flexibility to pursue individual interests, advanced clinical cases, teaching, or research projects.

The start date for the program each year is July 1. Residents have time off during the school's winter break and school holidays, as well as an additional 10 days of leave that can be scheduled with the approval of the site director.

There are no tuition requirements to participate in either site. AEGD residents receive an educational stipend during the year which is paid bimonthly over a 12-month period.

Residents will be given the option of participating in the dental school's medical coverage program, but will be required to participate in the disability coverage program. Malpractice insurance coverage is provided by the School of Dentistry.

Program Goals

  1. Provide high-quality, comprehensive general dental care for healthy and medically compromised patients.
  2. Integrate all phases of dentistry in a manner suitable for providing dental care to healthy and medically compromised patients.
  3. Be able to act as the primary dental care provider for a group of healthy and medically compromised patients and to control and direct the services of dental specialists and other health practitioners appropriately.
  4. Interact with a variety of health professionals and social agencies to coordinate dental services with other care for individuals with complex medical, emotional, and social backgrounds.
  5. Be familiar with the provision of care in a hospital setting.

For a detailed list of expected areas of resident competency after completion of the program, please see our Competency Statements.

Physical Facilities

The AEGD residency site is located at the University of the Pacific's Union City Dental Care Clinic. The clinic has a private practice setting and 13-chair facility which is located 35 miles southeast of San Francisco. In addition to being close to San Francisco, Union City offers easy freeway access to a variety of attractions in California. The clinic has served the community for close to 30 years.

Clinical Dentistry

There is specialty supervision available in endodontics, esthetics, implants, orthodontics, oral and maxillofacial surgery, periodontics, and fixed and removable prosthodontics. There is also supervised dental care for special patients with developmental disabilities or severe medical problems and geriatric individuals.

In addition to the specialties listed above, there is emphasis placed on patient management with specific instruction in working with fearful dental patients; using nitrous oxide and other sedatives; providing dental care in the hospital operating room with general anesthesia; and managing patients with oral lesions and facial pain. 

Residents work with dental staff members in the management of their practices and the delivery of dental services. Instruction is provided in four-handed dentistry techniques and practice management concepts.


Rotations at the Union City site are based on local needs. Our current rotations are in the areas of advanced implant restorations, emergency dentistry, hospital dentistry/special needs care, pediatric dentistry/perinatal care, geriatric dentistry and predoctoral teaching.


There is a series of seminars on each aspect of dentistry taught in the program in the areas of Caries Management by Risk Assessment (CAMBRA), endodontics, aesthetics, fixed and removable prosthodontics, hospital dentistry, special care dentistry, oral and maxillofacial surgery, oral pathology-facial pain, orthodontics, pediatrics, periodontics, geriatric and treatment planning. Seminar topics also include quality assurance, practice management, literature review, dental emergencies and medical risk assessment.

Residents participate in some seminars via videoconferencing technology.

After-Hours Emergencies

After office hours and on weekends, one resident is assigned to see patients who have dental emergencies. At times when the resident is not in the dental clinics, the resident can answer calls at home or use a communicating device which will be supplied to the resident. The resident may also spend time in the hospital emergency room. During that time, the resident will have an opportunity not only to treat dental emergencies but also to observe the management of patients with medical emergencies.

The following statements describe the graduates of Pacific's AEGD program. They are intended to communicate the expectations of the faculty to the resident and serve as the basis for evaluation of resident's satisfactory completion of the program.

In order to facilitate reading this list of statements, certain terms have been predefined to avoid repetitive definition. In general, the definitions proposed by Chambers and Gerrow have been followed, albeit with some additions and modifications.

In situations where it is expected that the program graduate will be able to, and likely to, actually perform the necessary procedures, the terms "perform", "provide", "restore", or "treat" have been used.

In circumstances where the graduate may perform some treatment but is more likely to oversee treatment or refer, the term "manage" is used.

To avoid repetition, the term "appropriate" is not used in these statements. It is assumed that all knowledge, skills, and procedures described will be performed for appropriate reasons, in appropriate circumstances, and in an appropriate manner.

Each statement is designated as an area of competency (C) in which graduates are expected to have little experience at the beginning of their programs, but competent at a student level.  At the end of the program, the resident will gain further experience, skill, and judgment as the program progresses at a resident competency level.

A graduate of a Pacific's AEGD program will:

  • In regard to planning and providing comprehensive multidisciplinary oral health care Function as a patient's primary, and comprehensive, oral health care provider. (C)
  • Explain and discuss with patients, or parents or guardians of patients, findings, diagnoses, treatment options, realistic treatment expectations, patient responsibilities, time requirements, sequence of treatment, estimated fees and payment responsibilities in order to establish a therapeutic alliance between the patient and care provider. (C)
  • Integrate multiple disciplines into an individualized, comprehensive, sequenced treatment plan using diagnostic and prognostic information for patients with complex needs. (C)
  • Modify the treatment plan, if indicated, based on unexpected circumstances or patient's individual needs. (C)
  • Diagnose and manage a patient's occlusion. (C)
  • Use proper hospital protocol when treating and managing patients in a hospital environment. (C)
  • Provide dental treatment in an operating room. (C)
  • Perform dental consultations and request medical consultations for hospitalized patients and patients in other health care settings. (C)

In regard to health care delivery:

  • Treat patients efficiently in a dental practice setting. (C)
  • Use scheduling systems and insurance and financial arrangements to maximize production in dental practice. (C)
  • Support the program's mission statement by acting in a manner to maximize patient satisfaction in a dental practice. (C)
  • Use and implement accepted sterilization, disinfection, universal precautions and occupational hazard prevention procedures in the practice of dentistry. (C)
  • Provide patient care by working effectively with allied dental personnel, including performing sit-down, four-handed dentistry. (C)
  • Provide dental care as a part of an inter-professional health care team such as that found in a hospital, institution, or community health care environment. (C)
  • Practice and promote ethical principles in the practice of dentistry and in relationships with patients, personnel, and colleagues. (C)
  • Participate in organized dentistry. (C)

In regard to information management and analysis:

  • Evaluate scientific literature and other sources of information to determine the safety and effectiveness of medications and diagnostic, preventive, and treatment modalities, and make decisions regarding the use of new and existing medications, procedures, materials, and concepts. (C)
  • Take advantage of available information technology and evaluate state-of-the-art information systems as they are developed. (C)
  • Maintain a patient record system that facilitates the retrieval and analysis of the process and outcomes of patient treatment. (C)
  • Analyze the outcomes of patient treatment to improve that treatment. (C)
  • Design and implement a system for continuous quality improvement in a dental practice. (C)

In regard to oral disease detection and diagnosis:

  • Select and use assessment techniques to arrive at a differential, provisional and definitive diagnosis for patients with complex needs. (C)
  • Obtain and interpret the patient's chief complaint, medical, dental, and social history, and review of systems. (C)
  • Obtain and interpret clinical and radiographic data and additional diagnostic information from other health care providers or other diagnostic resources. (C)
  • Use the services of clinical, medical, and pathology laboratories and refer to other health professionals for the utilization of these services. (C)
  • Perform a limited history and physical evaluation and collect other data in order to establish a risk assessment for dental treatment and use that risk assessment in the development of a dental treatment plan. (C)
  • Manage intraoral soft tissue lesions of non-traumatic origin. (C)
  • Diagnose and manage oral manifestations of systemic disease. (C)
  • Diagnose and manage common oral pathological abnormalities. (C)

In regard to promoting oral and systemic health and disease prevention:

  • Participate in community programs to prevent and reduce the incidence of oral disease. (C)
  • Use accepted prevention strategies such as oral hygiene instruction, nutritional education, and pharmacologic intervention to help patients maintain and improve their oral and systemic health. (C)
  • In regard to assessment of medical risk: Treat patients with a broad variety of acute and chronic systemic disorders and social difficulties including patients with special needs. (C)
  • Develop and carry out dental treatment plans for patients with special needs in a manner that considers and integrates those patient's medical, psychological, and social needs. (C)

In regard to sedation, pain, and anxiety control:

  • Use pharmacologic agents in the treatment of dental patients. (C)
  • Provide control of pain and anxiety in the conscious patient through the use of psychological interventions, behavior management techniques, local anesthesia, and oral and nitrous oxide conscious sedation techniques. (C)
  • Prevent, recognize, and manage complications related to use and interactions of drugs, local anesthesia, and conscious sedation. (C)

In regard to restoration of teeth:

  • Restore single teeth with a wide range of materials and methods. (C)
  • Place restorations and perform techniques to enhance patient's facial esthetics. (C)
  • Restore endodontically treated teeth. (C)

In regard to replacement of teeth using fixed and removable appliances:

  • Treat patients with missing teeth requiring removable restorations. (C)
  • Treat patients with missing teeth requiring uncomplicated fixed restorations. (C)
  • Communicate case design with laboratory technicians and evaluate the resultant prostheses. (C)
  • Perform and maintain uncomplicated endosseous implant restorations. (C)

In regard to periodontal therapy:

  • Diagnose and treat early and moderate periodontal disease using non-surgical and surgical procedures. (C)
  • Manage advanced periodontal disease. (C)
  • Evaluate the results of periodontal treatment and establish and monitor a periodontal maintenance program. (C)

In regard to pulpal therapy:

  • Diagnose and treat pain of pulpal origin. (C)
  • Perform uncomplicated non-surgical anterior endodontic therapy. (C)
  • Perform uncomplicated non-surgical posterior endodontic therapy. (C)
  • Manage post-treatment endodontic complications. (C)
  • Manage complex post-treatment endodontic complications. (C)

In regard to hard and soft tissue surgery:

  • Perform surgical and nonsurgical extraction of teeth. (C)
  • Extract uncomplicated impacted wisdom teeth. (C)
  • Perform uncomplicated pre-prosthetic surgery. (C)
  • Perform biopsies of oral tissues. (C)
  • Treat patients with complications related to intra-oral surgical procedures. (C)

In regard to treatment of dental and medical emergencies:

  • Treat patients with intra-oral dental emergencies and infections. (C)
  • Anticipate, diagnose and provide initial treatment and follow-up management for medical emergencies that may occur during dental treatment. (C)
  • Treat intraoral hard and soft tissue lesions of traumatic origin. (C)

In regard to teaching of dental students:

  • Teach undergraduate dental students in selected clinical and didactic disciplines. (C)

Second-Year Competency Statements

The following are competency statements that describe the additional areas, beyond those of the first year program, that apply to residents completing the second year program. 1. Integrate all aspects of dentistry in the treatment of patients with complex dental, medical and social situations. (C)

  • Extract uncomplicated impacted wisdom teeth. (C)
  • Perform and maintain uncomplicated endosseous implant restorations. (C)
  • Use proper hospital protocol when treating and managing patients in a hospital environment. (C)
  • Provide dental treatment in an operating room. (C)
  • Perform dental consultations and request medical consultations for hospitalized patients and patients in other health care settings. (C)
  • Participate in community programs to prevent and reduce the incidence of oral disease. (C)
  • Participate in the design and management of a system of continuous quality improvement in a dental practice (C)
  • Participate in the administration of an Advanced Education in General Dentistry Program. (C)
  • Teach undergraduate dental students in selected clinical and didactic disciplines. (C)


Adapted from Chambers and Gerrow1 

Assess. Evaluation of physical, written, and psychological data in a systematic and comprehensive fashion to detect entities or patterns that would initiate or modify treatment, referral, or additional assessment. Assessment entails understanding of relevant theory, and may also entail skill in using specialized equipment or techniques. But assessment is always controlled by an understanding of the purpose for which it is made and its appropriateness under the present circumstances. Recognition is a more limited term that does not subsume the notion of evaluating findings. Diagnosis is a more inclusive term which relates evaluated findings to treatment alternatives.

Competency. Behavior expected of the beginning practitioner. This behavior incorporates understanding, skill, and values in an integrated response to the full range of requirements presenting in practice. The level of performance requires some degree of speed and accuracy consistent with patient well-being but not performance at the highest level possible. It also requires an awareness of what constitutes acceptable performance under the circumstances and desire for self improvement.

Diagnose. Diagnosing means systematically comparing a comprehensive database on the patient with an understanding of dental and related medical theory to identify recognized disease entities or treatable conditions. The concept of diagnosis subsumes an understanding of disease etiology and natural history.

Discuss (communicate, consult, explain, present).  A two-way exchange that serves both the practitioner's needs and those of patients, staff, colleagues, and others with whom the practitioner communicates. The conversation, writing, or other means of exchange must be free of emotional or other distorting factors and the practitioner must be capable of expressing and listening in terms the other party understands. [Caution should be exercised with using these verbs to ensure that the communication is between the practitioner and the patient. Communication between the student and faculty is language reminiscent of the old instructional objectives and is not evidence of competency.]

Document. Making, organizing, and preserving information in standardized, usable, and legally required format.

Manage. Management refers to the selection of treatment-including: no intervention; choice of specific care providers-including hygienists, and medical and dental specialists; timing and evaluation of treatment success; proper handling of sequela; and insurance of patient comprehension of and appropriate participation in the process. In circumstances where the graduate may perform some treatment but is more likely to oversee treatment or refer, the term "manage" is used. In situations where it is expected that practitioners will be capable of and likely to provide treatment as well as oversee it, the terms "treat", "provide", or "perform", will be used.

Monitor. Systematic vigilance to potentially important conditions with an intention to intervene should critical changes occur. Normally monitoring is part of the process of management.

Obtain (collect, acquire). Making data available through inspection, questioning (patients, physicians, relatives), review of records etc., or capturing data by using diagnostic procedures. Health histories, radiographs, casts, and consults are obtained. It is always assumed that the procedures for obtaining data are performed accurately so that no bias is introduced, are appropriate to the circumstances, and no more invasive than necessary, and are legal.

Patients With Special Needs. Those patients whose medical, physical, psychological, or social situations make it necessary to modify normal dental routines in order to provide dental treatment for that individual. These individuals include, but are not limited to, people with developmental disabilities, complex medical problems, and significant physical limitations.

Perform (conduct, restore, treat). When a procedure is performed, it is assumed that it will be done with reasonable speed and without negative unforeseen consequences. Quality will be such that the function for which the procedure was undertaken is satisfied consistent with the prevailing standard of care and that the practitioner accurately evaluates the results and takes needed corrective action. All preparatory and collateral procedures are assumed to be a part of the performance.

Practice. Used to describe a general habit of practice, such as "practice consistent with applicable laws and regulations."

Prepare (see perform).

Present (see discuss).

Prevent [the effects of]. The negative effects of known or anticipated risks can be prevented through reasonable precautions. This includes understanding and being able to discuss the risk and necessary precautions and skill in carrying out the precaution. Because preventing future damage is of necessity a response to an internalized stimulus rather than a present one, additional emphasis is placed on supportive values.

Provide care (see perform).

Recognize (differentiate, identify). Identify the presence of an entity or pattern that appears to have significance for patient management. Recognition is not as broad as assessment -- assessment requires systematic collection and evaluation of data. Recognition does not involve the degree of judgment entailed by diagnosis. [Caution is necessary with these terms. They are often use in the old instructional objectives literature to refer to behavior students perform for instructors. They can only be used for competencies when practitioners recognize, differentiate, or identify for patients or staff.]

Refer. A referral includes determination that assessment, diagnosis, or treatment is required which is beyond the practitioner's competency. It also includes discussion of the necessity for the referral and of alternatives with the patient, discussion and cooperation with the professionals to whom the patient is referred, and follow-up evaluation.

Restore (see perform).

Skill. The residual performance patterns of foundation skills that is incorporated into competency. The importance of the skill is more than speed and accuracy: it is the coordination of performance patterns into an organized competency whole.

Treat (see perform).

Use. This term refers to a collateral performance. In the course of providing care, precautions and specialized routines may be required. For example, infection control and rapport building communication are used. Understanding the collateral procedure and its relation to overall care is assumed. It is often the case that supporting values are especially important for procedures that are needed -- they are usually mentioned specifically because their value requires reinforcement. ["Utilize" is a stylistic affectation that should be avoided.]

Understanding. The residual cognitive foundation knowledge that is incorporated into competency. Understanding is more than broad knowledge of details: it is organized knowledge that is useful in performing the competency. [Caution should be used with this term. Understanding alone is not a competency; it must be blended with skill and values.] Values. Preferences for professional appropriate behavior in the absence of compelling or constraining forces. Values can only be inferred from practitioner's behavior when alternatives are available. "Talking about" values reflects a foundation knowledge; valuing can be inferred by observing the practitioner's attempts to persuade others. [Caution should be used with this term. Valuing alone is not a competency; it must be blended with skill and understanding.]


  • Chambers DW, Gerrow JD, Manual for developing and formatting competency statements. J Dent Educ 1994;58:361-6.

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