An effective human resource management strategy is a valuable asset to any company, but those running small businesses often cannot justify designating a full-time HR professional to manage employee relations, compensation, policy-making, performance management, and employee appraisals.

This suite of courses will teach you the basics of managing the benefits and policies that support an effective staff. What does an employer need to know about anti-discrimination regulations? What are the key aspects of pay policies? How can employers avoid the traps of the employee selection process? In this suite of courses, you will discover the answers to these and other important questions.

Each 3- to 5-hour, self-paced course offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that will engage you and structure your learning about human resource management.

Our Ask the Expert feature connects you to a network of experts ready to answer any content-related questions you have. You can expect to receive a response within 24 to 48 hours, though some questions are answered the same day they are sent.

Date: Open rolling enrollment. Start anytime — up to 6 months to complete

Data and Human Resource Management

Big data and data analytics are changing how businesses run and managers do their jobs. In this course, you will explore how human resource managers use data to provide better support to the employees they manage and to contribute to the strategic practices of their organizations. You will learn about different kinds of data and analyses, and you will consider how data collection and organization may factor into problem-solving processes. We will also review issues pertaining to data collection and employee privacy and confidentiality.

Course Code: UMDE 146 

Introduction to Human Resource Management

Human Resource Management includes the vital tasks of recruiting, screening, interviewing, training, appraising, disciplining, rewarding, and developing the employee-both for business and non-profit enterprises. Since all managers (especially line managers) have HR responsibilities, it is important that they have an understanding of the key concepts of this increasingly important function, especially since many decisions they make about employees have possible legal ramifications. The course draws on material from Harvard Business School professor D. Quinn Mills' book, Principles of Human Resource Management.

Course Code: UMDE 140 

Employee Selection

In this course, you will learn about the process of selecting the best candidate from a large, diverse pool of high-quality applicants. Based on D. Quinn Mills' book, Principles of Human Resource Management, the course discusses how to conduct an effective job interview, asking questions that elicit relevant information, and avoiding questions that might be seen as discriminatory. You will also consider how to discover more about a candidate through the use of reference checks, background checks, and testing.

Course Code: UMDE 141

Equal Employment Opportunity

In this course, you will learn about many of the major employment laws, Equal Opportunity issues, and the anti-discriminatory regulations employers must be aware of in hiring, promoting, and firing employees.

Course Code: UMDE 142 

Compensation and Benefits

In this course, you will consider the many issues surrounding the key aspects of pay policy: legal requirements, pay equity within an organization, competitive pay within the relevant industry, how and when to grant raises, and different ways payment can be structured.

Course Code: UMDE 143 

Performance Management

This course considers the different elements of performance management. In its broadest sense, "performance management" is what every good manager does every day: Makes sure employees know what they need to do to achieve the organization's goals, checks to make sure the employees are doing those things, praises employees for doing the right things, and uses constructive criticism when that is not the case. A formal performance management system simply makes sure all those management tasks get done consistently across an organization.

Course Code: UMDE 144 

Talent Management and Career Development

Drawing on material from Harvard Business School professor D. Quinn Mills' book, Principles of Human Resource Management, this course covers the challenges and issues that organizations face in developing and retaining their employees.

Course Code: UMDE 145 

Employee Safety

The safety of employees should be a primary concern for employers. Human resource managers play a crucial role in ensuring workplaces are not only as safe as possible, but also in compliance with safety-related rules and guidelines. This course introduces various workplace hazards and health issues and explores the relationship between employers and the Occupational Safety and Health Administration (OSHA).

Course Code: UMDE 147 

Employee Rights

From establishing an ethics code to handling disciplinary issues, human resource managers play a key role in protecting the rights of employees by ensuring they are treated fairly, and that appropriate laws and policies are enforced. In this course, you will learn about issues relating to employee rights in the workplace. We'll consider the relationship between HR and ethics, employment laws that protect the rights of workers, and appropriate procedures for disciplining and terminating employees. The second half of the course will focus on unions and labor relations.

Course Code: UMDE 148 

Course Fee:
Individual courses: $79
Certificate Bundle Price: $499

Note: All courses must be completed in order to receive a certificate.

Please note: Login information and instructions will be sent to you from continuinged@pacific.edu within one business day of registering. If you do not receive anything within two days, please check your spam folder and call our office to verify your email address.