The University Ombuds Office is back and ready to serve the Pacific faculty, staff and students. This 30-minute session is an opportunity to meet the University Ombuds and learn about the office as a campus resource, whether or not you currently have a concern. Understanding what the Ombuds Office does can help you know where to turn when a difficult conversation, strained relationship, unclear process, or challenging situation arises. It can also help you recognize when the office may be a useful resource to recommend to a colleague, student, employee or direct report.

Participants will get a practical overview of what the Ombuds does, how the role differs from other campus resources, and the kinds of situations people may bring forward. The session will also highlight the principles that guide the office, what to expect when meeting with the Ombuds, and how the office can help individuals think through concerns, prepare for difficult conversations, navigate conflict, explore options and identify next steps while remaining in control of their own decisions.